Firestick remote works with Bluetooth, not with normal infrared. Because of this, sometimes it can lose connection. Maybe battery got low, or update happen on device. Sometimes there
Firestick remote works with Bluetooth, not with normal infrared. Because of this, sometimes it can lose connection. Maybe battery got low, or update happen on device. Sometimes there is signal problem from other devices, or you stay too far away. Sometimes buttons work but not all, or nothing work at all. But good thing is, most times this problem fix in few minutes. Hence, the solutiuon for how to sync firestick remote to tv is listed below.
Before doing big steps, you should try small things. Take out remote batteries for 30 seconds, then put them back. Also, unplug your Firestick from the power for one minute. Plug it again and wait. Make sure you are close to TV, like not more than 10 feet. If batteries old, change with new ones. Many times remote stop working just because of weak battery.
If simple fix not work, you can sync remote manual way. First, check Firestick is on and you see something on screen. Now hold the Home button on remote for at least 10 seconds. You should see message on screen saying remote is pairing. After that, you can stop pressing button. Wait 15 to 20 seconds. If it works, you see confirmation and remote should start working again.
If remote not syncing, don’t panic. You can use the Amazon Fire TV app on your phone. This app is free and works for both Android and iPhone. Download it and connect phone to same Wi-Fi as Firestick. App will become like a remote. You can use it to go into settings or even start syncing again. Very helpful when real remote is lost or broken.
If problem still there, try reset the remote. Hold Left, Back, and Menu buttons together for 12 seconds. Then release and wait. Also go to Firestick settings and check for software updates. If nothing help, last option is do a factory reset. Go to Settings > My Fire TV > Reset to Factory Defaults. But remember, this will delete your apps and settings, so only do if nothing else work.
To avoid future problems, don’t keep remote too far from Firestick. Change batteries when they start to get weak. Also try not to keep too many Bluetooth devices near Firestick, like speakers or other remotes. This help reduce interference.
Following these steps, most people can fix their remote easy and fast. Firestick remote syncing problems happen sometimes, but they not hard to fix. If still not working, best thing is to talk to Amazon support for more help.